Privacy Notice

EFFECTIVE DATE: March 28, 2020

Welcome to Firerosesport.com. We value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and share your personal information when you visit and use our online retail website (hereinafter referred to as the "Website"), as well as how you can exercise your privacy rights.

1. Information We Collect

We may collect the following types of personal information:

Identity Information: Such as name, email address, phone number, mailing address, etc.

Payment Information: Such as credit card number, bank account information, or other payment details (please note that we do not store complete payment information; payments are processed by secure third-party payment processors).

Transaction Information: Such as order history, purchase records, return information, etc.

Technical Information: Such as IP address, device information, browser type, operating system, access times, and page view history.

Preference Information: Such as your shopping preferences, interests, and feedback.

2. How We Use Your Information

We may use your personal information for the following purposes:

Order Processing: To fulfill your purchases, process payments, arrange shipping, and provide after-sales services.

Customer Service: To respond to your inquiries, complaints, or feedback.

Personalized Experience: To recommend products and content based on your preferences and browsing history.

Marketing and Promotions: To send you promotional materials, coupons, and updates about new products, with your consent.

Website Improvement: To analyze user behavior and improve website functionality, user experience, and product offerings.

Legal Compliance: To comply with applicable laws, regulations, court orders, or government requests.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With third-party service providers who assist us in operating the Website, processing payments, providing logistics services, or conducting data analysis.

Legal Requirements: To comply with laws, regulations, court orders, or government requests.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

With Your Consent: We may share your information with third parties if you have given explicit consent.

4. International Data Transfers

As our operations may involve cross-border activities, your personal information may be transferred to and processed in countries outside the European Economic Area (EEA). We will ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or ensuring the recipient provides adequate protection.

5. Your Privacy Rights

Under the EU General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights:

Right to Access: You may request access to the personal information we hold about you.

Right to Rectification: You may request correction of inaccurate or incomplete personal information.

Right to Erasure: You may request deletion of your personal information (under certain conditions).

Right to Restrict Processing: You may request restriction of processing of your personal information.

Right to Data Portability: You may request to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object: You may object to the processing of your personal information based on legitimate interests.

Right to Withdraw Consent: If you have consented to our processing of your information, you may withdraw your consent at any time.

To exercise these rights, please contact us using the information provided below.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We use encryption, access controls, and regular security reviews to ensure data security.

7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage or disable cookies through your browser settings, but this may affect the functionality of the Website.

8. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect or process personal information from children. If you are a parent or guardian and believe we may have collected information about a child, please contact us.

9. Updates to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in laws, technology, or business practices. The updated Privacy Notice will be posted on the Website with the effective date. We encourage you to review this notice periodically for the latest information.

10. Contact Us

If you have any questions about this Privacy Notice or our privacy practices, or if you wish to exercise your privacy rights, please contact us at: Instagram: Firerosemall.