Returns & Exchanges

You have up to 30 days from the date of delivery to return items purchased at Firerosesport.com.

US Orders: You may return items via mail for a full refund in the original form of payment, excluding outbound shipping charges and a return shipping charge of $7.95. The $7.95 return shipping fee will be deducted from your total return amount.

In order to be eligible for a return, products must be returned in unused, unwashed, and unworn condition with original tags and packaging included. Swimwear will only be accepted if the swimsuit is tried on over underwear and returned in its clean original condition with all tags attached. 

Items marked as FINAL SALE on the product page, at checkout or in your order confirmation are not eligible for return. Underwear is FINAL SALE.

We are unable to process exchanges. We suggest returning and placing a new order on our site for the updated size.

Refunds for returns

All refunds for returns will be issued back to your Paypal account,Please contact customer service. 

If you used a gift card to place the order, the refund will be issued back to the original gift card.

Gift cards are non-returnable and non-refundable.

All Final Sale items are non-refundable and cannot be returned for refund or exchange. We do not make exceptions. Please note that our size guide is not a guarantee of fit, and colors may vary from what is pictured due to photography and lighting. During promotions of sale on sale, all previously-reduced sale items are final sale.

To start a return:

US orders: 

If you have questions about any return, please contact us here.

Please allow 5-10 days for returns to be processed upon receipt in our Returns Center. It is the customer's responsibility to pay for the shipping of returned, unwanted items.

Returns that are shipped without being processing through our Returns Portal will not be accepted and will be shipped back to the customer at their own expense.

Refunds: Gift Card Used as Full or Partial Payment

All returned orders that have been paid using a gift card will be refunded to the same gift card used to place the order.

All split tender payments will receive are fund first to the gift card used to pay and then to the credit card.

Our hours are 9 AM to 5 PM Central Time, Monday through Friday (excluding holidays).